Welcome to the Delos Banking knowledge base and helpdesk.

Here you can find more details about how to use our standard UI and BaaS institutional platform, alongside many other useful guides and features.

USEFUL PLACES TO START:

🏦 Settlement Accounts

S1. Applications, Accounts & Counterparties

Registration & KYB

Password reset, 2fa, data change

Payment accounts

Counterparties

S2. How to transact:

Deposit

Exchange | On/Off Ramp

Withdraw

Commissions

Transaction history and statements

⚙️ Banking-as-a-Service

B1. Delos BaaS Admin Panel:

How to use the Administrative Panel

B2. KYC/KYB Required Information:

KYC/KYB Requirements

B3. White-label-friendly terms, commercials, forms:

White-Label Documentation

B4. API Documentation

🔗 API Docs Link

B5. Delos Brand Pack

Delos Brand Pack

Get In Touch:

🆘 [email protected]

📞 (Mon-Fri 10:00-18:00 GMT+3 | Athens) | +30 698 9274199

File a Support Ticket

🔗https://www.delos-banking.com/support

Meet Your Support Team:

Yazan Salem

VP, Operations

TG: @yazasalem

Email:

[email protected]

Dimitrios Coulbanis

Operations Executive

TG: @dimitrios_delos

Email:

[email protected]

Sara Femenia

Chief of Staff

TG: @sara_delos

Email:

[email protected]

Ska Mlambo

Operations Executive

TG: @ska_delos

Email:

[email protected]

Maria Eremina

Technical Support Head

TG: @maria_delos_tech

Email:

[email protected]

Egor Schulgen

Head of Onboarding

TG: @egor_delos

Email:

[email protected]

George Kyriakopolous

Director, Athens Hub

TG: @george_delos

Email:

[email protected]

Vladislav Ges

Technical Product Manager

TG: @G_Vlad_D

Email:

[email protected]

Find our wider team here: https://www.delos-banking.com/about-us

Visit our website here: https://www.delos-banking.com/