Welcome to the Delos Banking knowledge base and helpdesk.
Here you can find more details about how to use our standard UI and BaaS institutional platform, alongside many other useful guides and features.
USEFUL PLACES TO START:
❗UI updates:
S1. Applications, Accounts & Counterparties
Password reset, 2fa, data change
S2. How to transact:
Transaction history and statements
❗ Admin panel updates
B1. Delos BaaS Admin Panel:
How to use the Administrative Panel
B2. KYC/KYB Required Information:
KYC/KYB LIST - August 2025 update
B3. White-label-friendly terms, commercials, forms:
Required data for platform development
B4. API Documentation Links
B5. BaaS and API Testing procedure
B6. Delos Brand Pack
B7. Glossary + FAQ
📞 (Mon-Fri 10:00-18:00 GMT+3 | Athens) | +30 698 9274199
🔗https://www.delos-banking.com/support
Yazan Salem
VP, Operations
TG: @yazasalem
Email:
Maria Eremina
Technical Support Head
TG: @maria_delos_tech
Email:
Egor Schulgen
Head of Onboarding
TG: @egor_delos
Email:
Find our wider team here: https://www.delos-banking.com/about-us
Visit our website here: https://www.delos-banking.com/